Refund policy

Return and Refund Policy

Thank you for choosing DTF BY FTS. Please review our refund policy carefully:

1. No Refunds:
   • All sales made through DTF BY FTS are final. We do not offer refunds, exchanges, or returns for products or services purchased unless otherwise stated explicitly in writing.
2. Digital Products:
   • For digital products, including but not limited to downloadable content, subscriptions, or access to online services, all sales are considered final upon purchase.
3. Custom and Personalized Items:
   • Custom-made or personalized items are non-refundable once the production process has commenced. Please ensure accuracy in specifications and designs before confirming your order.
4. Damaged or Defective Items:
   • In the rare event that you receive a damaged or defective product, please contact our customer support team within 7 days of receipt. We will assess the situation and may offer a replacement or appropriate resolution at our discretion.
5. Cancellation Policy:
   • Orders, subscriptions, or services canceled after payment may not be eligible for refunds. Any applicable cancellation fees or terms will be outlined in the specific terms and conditions related to the product or service.
6. Disputes and Chargebacks:
   • Initiating a chargeback or payment dispute without prior communication with DTF BY FTS may result in the suspension of services and legal action to recover the owed amount, including associated fees.

By making a purchase through DTF BY FTS, you acknowledge and agree to adhere to our no-refund policy as outlined above.

For any questions or concerns regarding our refund policy, please contact our customer support team at support@dtfbyfts.com.

This refund policy is an integral part of the terms and conditions governing your transactions with DTF BY FTS. We reserve the right to update or modify this policy at our discretion without prior notice.

Thank you for your understanding and cooperation.